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  • By IsMyGym

Self-Service Kiosk: the new way to streamline operations at your sports center

Self-Service Kiosk: the new way to streamline operations at your sports center

 

Can you imagine reducing reception queues and offering your clients a faster, more autonomous experience?

With the new self-service kiosk integrated into your sports management software, it’s now possible. This solution automates payments, registrations, and inquiries—saving time for both your staff and your members.

The self-service kiosk is a touchscreen device installed in your sports center that allows users to carry out different tasks without having to go through reception.

It works fully integrated with IsMyGym, so all information is updated in real time.

Among the main actions clients can perform from the kiosk are:

  • Register as a member and pay for their membership or pass

  • Quickly and easily purchase a day pass

  • Check available rates and services

  • Send suggestions or feedback to the center

  • Take a queue number. If you have the Screens/PA system module enabled, the queue will automatically appear on the display

In addition, members can identify themselves by scanning their personal QR code to access their data, view pending payments, and complete the transaction directly at the kiosk.

The kiosk offers several payment options depending on its configuration:

  1. Cash payment directly at the machine: the kiosk accepts both bills and coins

  2. Cash payment at reception: the kiosk issues a QR ticket, and the client only needs to go to the counter to complete the payment. This option requires the POS module in the software

  3. Card payment through the physical POS integrated into the kiosk

  4. QR payment: the client scans a code displayed on the screen and completes the payment on their mobile device via a secure gateway

Implementing a self-service kiosk in your center represents a leap in efficiency and modernization, reducing manual errors and keeping all data synchronized.

If you already use our sports management software, find out how to integrate the new self-service kiosk and start enjoying a free, modern, and productive reception area.
Request a call here and we’ll tell you more!

Discover our Self-Service Kiosk and digitize your business management.

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