Gym member management and booking software
The members and bookings module is the heart of IsMyGym and is included in every plan: sign-ups, plans, memberships, class passes and bookings for classes, rooms and services from a single dashboard.
Your members sign up, book, cancel and pay from the app or your gym's website, while you track capacity, waiting lists and attendance in real time, with no spreadsheets or phone calls.
Included in every plan
Complete member profile
Personal details, membership and booking history, class passes, signed documents, tags, alerts and private chat in a single profile. Sign-ups from the dashboard, the website or the app, with linked accounts so a family member can manage bookings for others.
Plans, memberships and class passes
- Plans with included activities and booking limits per period
- Pending membership fees generated automatically, with configurable grace days
- Class passes with expiry dates and an alert when they run out
- Holiday and freeze periods without losing membership status
- Guest invitations so members can bring friends and family
Online booking and schedule
- Book and cancel classes, rooms and services from the app and the website
- Daily and weekly schedule for the gym and for each instructor
- Recurring bookings: members keep their fixed spot every week
- Attendance tracking and no-show penalties
- Non-bookable days, room blocking and session cancellation with notice to attendees
- Sync with the phone calendar (iCal)
Capacity and waiting lists
When a session is full, members join the waiting list. When a spot opens up, the next person is notified to confirm their booking within the time you set, and you can reorder the list from the dashboard. If a class doesn't reach its minimum capacity, it is cancelled automatically and attendees are notified.
App for your members
- iOS and Android app included
- Bookings, memberships, passes and payments from their phone
- Push notifications for bookings, fees and gym announcements
- Digital membership card with QR code
- Private chat with the gym
Business control
- Schedule warnings for bookings by members with unpaid fees
- Member alerts with a daily reminder
- Reports on members, sign-ups and cancellations, activities and occupancy
- Recycle bin to restore cancelled members with their history
Members and bookings: frequently asked questions
Yes. It is the core IsMyGym module and comes with every plan. On top of it you can add modules such as workouts, nutrition, access control or POS as your gym needs them.
Yes. From the iOS and Android app or your gym's website they can book, cancel, check their bookings and join waiting lists. They also get push notifications with confirmations and changes to their sessions.
Members join from the app or the website and can see their position on the list. When a spot opens up, the next member is notified to confirm their booking within the time you set; if they don't, it moves on to the next one.
Yes, with recurring bookings. You set the member's fixed schedule and the system creates their bookings every week, warning you about members without a valid membership or with unpaid fees.
Gym member management and booking software
The members and bookings module is the heart of IsMyGym and is included in every plan: sign-ups, plans, memberships, class passes and bookings for classes, rooms and services from a single dashboard.
- 24/7 online booking with no calls or messages
- Fewer no-shows thanks to penalties and reminders
- Full classes with automatic waiting lists
- See instantly who is up to date with their fees
- Less admin work at the front desk
- More loyal members with your gym's app on their phone