AI-powered phone system for gyms
The phone module puts an AI-powered phone assistant at the front of your gym: it answers every call, recognises your members by their number and handles bookings, passes or membership status without anyone at the front desk picking up.
When a person is needed, it transfers the call to the right department within your opening hours, takes a voicemail if nobody is available and logs everything on the member's profile, with call notes, missed calls and a dashboard to measure your phone support.
+25€ /Month
24/7 AI phone assistant
- Answers calls day and night, with no waiting
- Recognises members by their phone number
- Books, checks and cancels class bookings
- Reports on passes, plan and membership fee status
- Explains your pricing and helps non-members sign up
- Gives your address, phone number and app information
Call routing and opening hours
Set up the departments a call can be transferred to (front desk, trainers, admin...) and who answers each one: a staff member from the dashboard or any external number. Define the time slots when transfers are allowed; outside them, the assistant tells the caller when someone will be available.
Voicemail with transcription
If a transfer goes unanswered or is requested outside opening hours, the caller can leave a voice message. The message is automatically transcribed and the person in charge is notified so they can listen to it or read it and call back.
Missed calls under control
- Alerts to the department manager or administrators
- One-click call back from the dashboard
- Mark as resolved or listen to the message left
- Automatically marked as returned when the member answers a call from the gym
Call members from their profile
- Your phone rings and, when you pick up, you are connected to the member
- The member sees your gym's landline as the caller ID
- Calls tab on the profile with incoming and outgoing calls
- Notes on every call so no detail gets lost
- Automated call to members without the app when their class is cancelled
Call dashboard and reports
- Incoming, outgoing and missed calls
- Average call-back time for missed calls
- Charts by day and by hour and minutes used
- Outcome of incoming calls and staff ranking
- Reports by day, by hour and by staff member with 6 months of history
AI Phone System: frequently asked questions
It answers calls, recognises members by their number and lets them book, check or cancel classes, and find out the status of their passes, membership fee or member code. Non-members get information about your pricing, your gym details and how to sign up.
Yes. You set up routing by department to a staff member or an external number, and the hours when transfers are allowed. If nobody answers or the call comes in after hours, the caller can leave a voicemail, which is transcribed and logged as a missed call to return.
Yes. The assistant answers on a dedicated phone number exclusive to your gym. You can also verify your gym's landline so it is the number members see when you call them from their profile.
Yes. All incoming and outgoing calls appear in the call log and on the member's profile, with editable notes. The dashboard and reports show call volume, missed calls, call-back time and activity per staff member, with 6 months of history.
AI-powered phone system for gyms
The phone module puts an AI-powered phone assistant at the front of your gym: it answers every call, recognises your members by their number and handles bookings, passes or membership status without anyone at the front desk picking up.
- No unanswered calls, even after hours
- Fewer interruptions at the front desk
- Bookings and questions handled without staff involvement
- Every missed call tracked and returned
- Members without the app notified instantly of cancellations
- Real data to organise your phone support